Statement of Purpose
Erian Ltd trading as Butterfly Care (Bath, Wiltshire and Somerset)
- Butterfly Care provides non-medical personal care and domestic help to older people and people with disabilities (aged 18 years and above) who wish to remain independent and in their own homes. This may include people with sensory impairment, dementia and/or mental health conditions.
- Butterfly Care provides non-medical personal care and domestic help to people over the age of 18 with learning disabilities and/or autism who wish to remain independent and in their own homes.
- Our mission statement is to promote excellence by delivering a quality and flexible service that enables individuals to enjoy their lives to the full, in a way that promotes their rights, values, dignity and respect and allows them to remain as independent as possible in their own homes. To achieve this Butterfly Care will support staff to develop to their full potential.
We therefore aim to
- Promote the independence, freedom to choose, privacy, dignity and respect of all Clients.
- Treat all people with equality and not to discriminate on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief (including Veganism), sex (formerly gender) or sexual orientation in compliance with the Equality Act 2010.
- Promote a quality assured service by giving opportunities for clients and staff to provide feedback through annual questionnaires, reviews, committees and forums.
- Provide a service tailored to the client’s needs and wishes in collaboration with other people who matter to them.
- Meet and exceed the regulatory requirements and the Care Quality Commission (CQC) Guidance about compliance as stated in current legislation and guidelines.
- Through thorough values-based recruiting procedures and training, to provide a quality workforce.
- Improve the lives of those we support by enhancing their quality of life through the services we provide.
- To provide a safe, effective, caring, responsive and well led service.
Our Vision is
- To provide outstanding care and
- To be a wonderful place to work
Our philosophy is simple – “If it matters to you, it matters to us”
Our Commitment is to:
- Ask what matters
- Listen to what matters and
- Do what matters
Our Core Values are:
- Inclusion – We embrace all people irrespective of sex (formerly gender), race, gender reassignment, sexual orientation, marriage or civil partnership, pregnancy and maternity, religion or belief, disability, medical or other need. We promote equal access and opportunities and challenge discrimination and intolerance, including the removal of barriers. We believe inclusion is a universal human right.
- Support – We provide the necessary tools and resources in order for our staff to do the best job they possibly can for our clients and the business. We will also help our staff achieve (where possible) their career journey. This supportive culture is pivotal to our values and will promote the desired behaviours.
- Respect – We have consideration of clients and colleagues’ feelings, wishes and rights. We respect and acknowledge that all people are unique and that they have equal rights and opportunities.
- Trust – We promote the integrity of our carers to provide a high level of care while acting in the best interests of our clients. We expect confidence that all people are doing what is expected at the right time and in the right way.
- Honesty – We are competent in our work and provide a high level of care. We are truthful, sincere, loyal and follow the principles of right and wrong.
- Reliability – We provide a dependable service to our clients and regular employment to our staff.
- Choice – We acknowledge our clients’ preferences. By not restricting individuals, our clients are able to choose how they live their lives and how their care is delivered (time, places etc). Staff can choose their regular working hours to fit with their chosen work-life balance.
- Butterfly Care is a trading name of the registered provider Erian Limited (Registered in England and Wales No 6508254 companies house)
CQC Provider ID 1-101655626
- Our registered address (location No 1-633698700) is:
Wessex House, 40 Station Road, Westbury, Wiltshire, BA13 3JN
Our contact telephone numbers:
Office – 01373 825951 (Bath Satellite – 01225 835888)
Out of Hours Numbers as above
Our website address is: www.butterflycare.co.uk
Our email addresses for the service of notices and other documents are:
Registered Manager ben@erian.co.uk
Nominated Individual annepelling@erian.co.uk
- The Team
The Directors are:-
- Mrs Anne Pelling (Nominated Individual) who has extensive experience of working within the community in Bath. She is qualified to NVQ Level 3 in Health and Social Care and a BSc(hons) in Health and Social Care Management.
- Mr Eric Pelling (Retired) who has experience in managing teams, quality systems and holds NEBOSH General Certificate in Health and Safety and a BSc(hons) in Health and Social Care Management. He is also experienced in Training and Information Technology.
- The Registered Manager is Mr Benjamin Wicks who has a BSc (hons) degree plus over 7 years of experience within the health and social care industry.
- Both the Registered Manager and Nominated Individual are contactable at the registered address and emails shown above.
- Butterfly Care staff are continually being trained in order to provide a professional service. The range of qualifications held include:
- BSc(hons) Health and Social Care Management
- NVQ Level 5 Leadership and Management of a Care Service
- NVQ/ Diploma Level 3 Health and Social Care
- NVQ/ Diploma Level 2 Health and Social Care
- NEBOSH General Certificate in Health and Safety
- Moving and Manual Handling
- First Aid
- Food Hygiene (Level 2)
- Dementia Awareness
- Falls Prevention
- Continence Care
- Equality and Diversity
- Pressure Area Care
- End of Life Care
- Handling and administering medication
- Mental Capacity Act and Deprivation of Liberties
We can assist with and are registered to provide:
- Personal Care
- Getting in and out of bed
- With toileting and continence needs
- Personal hygiene including bathing and showering
- Dressing and undressing
- Hoisting and lifting using mechanical equipment
- Prompting to take medication
- Waking and Sleeping Nights
We can also assist with :
- Domestic Tasks
- Preparing meals and drinks
- Shopping
- Making beds
- Laundry and ironing
- Cleaning kitchens and bathrooms
- Dusting and polishing
- Vacuuming and floor washing
- Help with refuse and recycling
- Other Tasks
- Companionship
- Accompanying on trips and outings
- Accompanying to appointments eg. Medical, hairdresser, or to the shop
- Pet care eg. Walking the dog, cleaning out cages etc.(subject to availability of suitable staff)
WORK WITH BUTTERFLY CARE
Whether you have experience in care, or you are looking to change career, Butterfly Care is looking for people like you. We are a family owned business that has been supporting local people for well over a decade.
Butterfly Care offers a variety of services to help people live more independently in their home. By becoming part of the Butterfly team, you will be helping care for those in our local community and making a real difference to their lives.
Take a look at our current job roles, and find out more information on our jobs page.
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