Accessibility Policy
We’re committed to making our website accessible so they can be used by as many people as possible.
This accessibility statement covers www.butterflycare.co.uk.
We aim to make our websites accessible to the widest possible audience. This means, for example, that you should be able to:
Change colours, contrast levels and fonts
Zoom in up to 300% without the text spilling off the screen
Navigate most of our websites using a keyboard
Navigate most of our websites using speech recognition software
Listen to most of our websites using a screen reader
AbilityNet has advice on making your device easier to use if you have additional access needs.
What we’re doing to improve accessibility
We endeavour to make our websites and documentation as accessible as we can for our users. Some of things we’re doing include;
Integrate accessibility into all new content loaded on to the website.
Updating designs with accessibility improvements in mind.
Training staff on accessibility and issues and how to improve accessibility issues.
How accessible are our websites?
Parts of our websites are not fully accessible. For example, we’ve found the following issues on some of our websites:
Some header structure and page IDs are not optimised for screen reader use
Some images lack alternative text and some images are used as links
Non-optimal image types
Reporting accessibility problems with this website
If you find any problems that are not listed on this page or if you think we’re not meeting the accessibility requirements, email us at hello@inov8marketing.co.uk to report the issue.
Enforcement procedure
If you contact us with a complaint and you’re not happy with our response contact the Equality Advisory and Support Service (EASS).
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
Technical information about this website’s accessibility
Butterfly Care is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
Non-accessible content
The content listed below is non-accessible, for the following reasons.
some header structure and page IDs are not optimised for screen reader use
there is a lack of alternative text on some images and some images are used as links
missing or unclear page descriptions
missing labels in some form fields
We’ve prioritised our websites based on analytics and data. We’re working with our content and development teams to identify the above instances, where these issues exist and how to fix them.
Disproportionate burden
The following has been identified as Disproportionate Burden for 2022 and will be reviewed yearly.
Adding subtitles to existing media created before 2020
Adding accessibility features to existing interactive media created before 2020
Updating some pdfs created after 2020, this being an ongoing project based.
We intend to identify and implement new technologies that would make this possible, when technology evolves.
How we tested this website
Our websites were and are currently being tested for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA using a combination of automated tools for accessibility WCAG 2.0 standards.
Preparation of this accessibility statement
This statement was prepared on 17th October 2023
This website is being tested via a combination of accessibility tools throughout October 2023.
Our sites are checked for accessibility on a regular basis. These tests are carried out by INOV8 Marketing.